Where every experience deserves a Crown

A seasoned hotel management professional with over 20 years of international experience across Australia, the Middle East, India, and Tanzania.

He specializes in multi-property operations, rebranding, facilities management, and financial performance, consistently delivering exceptional results in profitability, guest satisfaction, and operational efficiency. In his most recent role, he served as a Cluster General Manager for an international hotel group company where he successfully managed multi-property portfolios across the UAE and India, overseeing a total of 515 keys. His leadership emphasized operational excellence, cost optimization, and regulatory compliance, while fostering high employee engagement and guest satisfaction.

Under his management, he consistently sustained Gross Operating Profit (GOP) and Net Operating Profit (NOP) margins that met or exceeded industry benchmarks. He holds a Bachelor's degree in Hotel Management from the International College of Hotel Management (ICHM), Adelaide, Australia, along with a Hotel Management Diploma (Swiss Hotel Association) and a Diplôme Culinaire d'Hôtelier from Le Cordon Bleu, Adelaide. With a proven ability to lead teams, enhance guest experiences, and navigate complex regulatory environments, he is a dynamic leader dedicated to driving performance and success in the hospitality industry.

A versatile professional with over 20 years of experience in human resources, marketing communications, and administration across the hospitality, banking, and corporate sectors.

She has contributed to the success of renowned organizations in the UAE, Philippines, and beyond. In her last role, she served as Manager of People & Culture at an international hotel brand in Dubai, where she managed human resources and marketing functions. Her responsibilities included recruitment, training, performance management, employee relations, compliance, as well as public relations, graphic design, and digital marketing to enhance brand visibility and guest engagement. Her career highlights include leading rebranding and pre-opening hotel projects, demonstrating her ability to drive organizational success.

She has also authored articles for various publications, showcasing her creativity and communication expertise. She holds certifications in Human Resource Management, Consulting, and Recruitment from the American Certification Institute, along with a Bachelor of Science in Commerce, majoring in Marketing Management degree from a university in Manila. With a strong background in HR administration, policy development, training, and digital marketing, she is a dynamic professional dedicated to fostering organizational growth and excellence.

A seasoned hospitality professional with over 17 years of experience specializing in rooms management, including front office, concierge, housekeeping, and rooms revenue management.

He has a proven track record of driving operational excellence, enhancing guest satisfaction, and optimizing revenue through strategic planning and efficient management. Most recently, he served as Hotel Manager for an international hotel brand in India where he oversaw daily operations, ensuring seamless coordination across front office, housekeeping, and concierge services. He also held leadership roles at multiple international hotel brands in Dubai, where he successfully managed rooms operations, implemented pricing strategies, and optimized room rates to drive revenue growth. His expertise includes streamlining operational processes, monitoring key performance indicators, and fostering collaboration across departments to deliver exceptional guest experiences.

His focus on rooms revenue management has consistently led to increased hotel revenue and occupancy rates. He holds a Bachelor's degree in English Literature from Kerala University and a Diploma in Travel, Tourism, and Hospitality Management from FRANKFIN Institute, Kerala. With strong leadership and operational skills, He is committed to delivering exceptional guest experiences and driving business growth.